Overview

Welcome to the Trella Health Training Resources! Are you a new user of the Trella Health solution? Maybe you would just like to brush up on your Trella solution knowledge! Below you will find helpful articles, videos & webinars based on your job title/role.

Sales Rep Resources

Resource	Description	Take me there!
Marketscape 101	A guided walkthrough of basic solution functionality.
Managing your Territory	Learn the basic functions on the Home page that will help you to manage your accounts.
Developing your Account Plan	Help you to identify the best opportunities and develop a strategy for engagement.
Physician Targeting	Learn how to use filters & sorting to focus your use of Marketscape to identify potential Physician targets.
Preparing a Presentation	Learn the basic functions on the Engage page that will help you to prepare a presentation you can use to engage your targeted accounts.
Facility Strategies for hospice webinar	During this webinar,  you will learn how to identify top destinations for facilities, analyze facility data to use it to strengthen partnerships & determine engaging talking points.	password: 8J$9&105
Winter Webinar Video - 2021	Learn how a rep can use Sales Spotlight to increase confidence, nurture physician relationships, and drive more referrals in this quick role-play and product tour.

Sales Manager Resources

A sales manager should start by viewing all of the resources in the section Sales Rep Resources above.

Account Administrator Resources

Other Helpful Articles

The following list includes general articles that are helpful to any user:

Resource	Description	Take me there!
Readmission Rates	A readmission is a care event where a patient is admitted to any inpatient stay within 30 days of being discharged from an inpatient stay. Learn more here.
Hospitalization Rates	Learn what the hospitalization metrics mean & how hospitalizations are calculated.
Data & Metrics - <11, ins	Throughout Marketscape you will find some counts and performance metrics that do not include actual numbers. Understand the alternative entries here.
Reporting Periods	The common parameters that we use throughout the Solution for all calculations
Perform a Competitive Analysis	The goal of this exercise is to help you look at your territory by county and confirm true competitors and how they compare to your agency by admission volume trends by common territory/service area.
How to get the most out of every New Data Release	An updated competitive analysis is crucial to differentiating your agency with prospects and continuing to foster relationships with existing referral sources.
Discharge Events by Setting	Learn what post-acute setting patients go after they leave an inpatient setting
Outcomes by Setting: Inpatient	Learn the quality of care of each post-acute setting once a patient leaves an inpatient setting
Using the Trella Health Leave Behind	Leave behinds help your contact to remember a conversation with you and take action based on the interaction. Trella has put together a leave behind template you can utilize to personalize.
Browsers and Devices	The Operating systems, browsers and devices that are supported for Marketscape.

Marketscape 101

A guided walk through of basic solution functionality of the solution:

1. Log in to the solution (If you don't have a username or password yet, please contact your agency's account administrator or send an email to: support@trellahealth.com.
2. Click on the question mark in the bottom right hand corner
3. Click Marketscape 101
4. Start with Getting Started Videos