Trella Health is excited to announce the release of new features designed to speed up your workflow, enhance your targeting strategies, better understand your referral source’s needs, and better understand home health utilization by facilities.

For those of you new to Marketscape, visit our Welcome to Marketscape article to learn more about Trella’s redesigned solution. 

Email Multiple Sales Spotlights at Once from Explore!

Prepping for multiple calls? Why not send all your Sales Spotlight emails to yourself at once? By checking the checkbox next to their names on the Explore page then clicking the email icon, you can send as many Sales Spotlights as you’d like, to whoever you’d like, all in one go. That’s right: with this feature, managers can send a Sales Spotlight to their reps for every physician in their territory in just a few clicks. Each Sales Spotlight will automatically populate with competitive data for your skilled nursing facility that is located the closest geographically to the physician’s listed address.

Understand Facilities’ Outpatient Procedures with New “Outpatient Group” Table

To help you understand what groupings the outpatient procedures performed by facilities fall under, we’ve added a “Outpatient Groups” table to the “Utilization & Quality” tab of all Facility Analyze pages for facilities with outpatient claims. It is our hope that this table will help you better understand where certain services are being provided and therefore see how your Home Health agency can help with recovery!

Elevate Your Targeting Strategy with New Chronic Conditions Table

Does your Home Health excel in care for certain chronic conditions? Now you can discover the facilities, agencies, and physicians with patients your Home Health is best positioned to help with the Chronic Conditions Table. Listing annual patient counts for all 27 CCW chronic conditions, this table is located on the “Patient Population” tab of all Analyze pages.

Enhance Your Understanding of Patient and Facility Interactions with Home Health with New Utilization Metrics

We’ve added new metrics to the “Home Health Utilization” table of the “Utilization & Quality” tab on all Facility Analyze pages to empower you to get an even more complete view of how patients and facilities utilize home health, trended quarterly over time. All utilization percentages cover a one-year reporting period ending in the specified quarter, and are compared against both state and county benchmarks.

 New metrics in this table are:

• Patient HHA Utilization: Shows the percent of patient discharges that resumed or started a new Home Health stay within 30 days of discharge. (I.e. The % of patients that entered home health.)
• Facility’s Intended HHA Utilization: Shows the percent of facility discharges coded for Home Health services. (I.e. The % of patients that were coded for home health.)
• Facility’s Actual HHA Utilization: Shows the percent of facility patient discharges that adhered to the facility’s coding for home health services and resumed or started a home health stay within 30 days of discharge. (I.e. The % of patients that adhered.)

Other Enhancements

Enhanced Security with Log-in Changes. Per communications distributed over the past month, users must now log into their Marketscape using only the email address associated with their account. Simply log-in using your email address and same password. Please contact your Trella Health administrator if you require any assistance or click here for more information.

Enhanced Data Clarity with Dashes vs. Zeros distinction. In this release, we’ve added a clearer distinction between situations where there is not available data vs. Situations where the available data shows a metric is, in fact, ‘0.’ Whenever you see a ‘0’ in Marketscape, this will indicate a true value of ‘0.’ Whenever you see a dash (‘-’) in Marketscape, this will indicate that the metric in the cell was either not available or unable to be calculated.

Outpatient claims added to Home Health Analyze page tables.  If a Home Health has outpatient claims, all outpatient claims data will now show in tables on that Home Health’s Analyze page. Previously, Home Healths with outpatient claims were separately listed under the Explore  “Facilities” tab. We’ve consolidated these to the Home Health’s dedicated Analyze pages to clear up confusion. The new Analyze tables including outpatient claims data are the “Patient Volume” and “Patient Acuity/Diagnostic Mix” table on the Patient Population tab, and the “Medicare Advantage Patient Volume” table on the Medicare Advantage tab. For all tables, outpatient claims data can be shown by selecting the drop down in the top left corner of the table and clicking “Outpatient.”

Removal of page numbers at bottom of Explore table to improve performance of filters and table results overall. Page counts at the bottom of the Explore page were causing significant performance issues, leading to filter issues and page timing out. To resolve these issues, our team has removed these page counts from the bottom of explore. To make up for this loss, we’ve expanded the ability for users to see a maximum of up to 200 rows per page, up from 100. This change will additionally resolve performance issues associated with the “Medical Group (Billing NPI) filter” and “the ACO filter.”

Data Release Notes

In this release, we have updated how Marketscape categorizes a Home Health (HH), Hospice (HOS), or SNF episode into the appropriate BPCI (Bundled Payment for Care improvement) or RPG (Readmission Penalty Group.) This change applies to all Analyze pages with BPCI and RPG metrics.

Previously, we used the last inpatient episode prior to a HH/HOS/SNF admission to determine this category. Now, we will only categorize a HH/HOS/SNF episode into a given BPCI or RPG if the last inpatient discharge prior to a HH/HOS/SNF admission occurred within 30 days of that HH/HOS/SNF admission. If the last inpatient episode occurred more than 30 days before the HH/HOS/SNF admission, no BPCI or RPG will be defined for that HH/HOS/SNF episode.

By restricting the categorization with this 30-day requirement, we avoid including conditions that may not have been correlated to the actual HH/HOS/SNF admission, providing you clearer and more precise data.